Wednesday, October 29, 2008
week 10- Communication???
Communication in the most simplest terms is exchange of information between two people or a group. In an organization the communication can be in various forms such as, memos, emails, meetings, or regular face to face communication. It is important that right information is transferred to the right people and that it is heard. For example the text book gives an example of the memo that is transferred in the organization but sometimes it is possible that people ignore that message and that information is not effective. This can cause many troubles, and hence it is important to pay attention that the information is heard by the group and right audiance.
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2 comments:
You are correct when you say that the "right information" has to be heard. We can also say that ALL information should be heard. Regardless of the type of information or context. Any communication that is being transmitted should be received and it should be acknowledged.
If an organization has a culture of allowing for information to be ignored between parties then it risks total breakdown. Take the whistle-blowers in large corporations, if they are commenting on an issue that they feel is unjust, hurtful, or detrimental to the clients, there message should be heard. Many times we hear about their ignored messages after the fact. The carnage of firings and lawsuits reveals the lack of communication from within the organization.
That’s right, there are several communication mediums available to managers in organizations, but in order to communicate effectively managers must select the correct medium. I believe that the most effective communication medium varies between companies due to culture as well as groups within companies and situations. Memos may be effective in more formal and hierarchical organizations, but they may not serve as the most effective tool in companies that are less hierarchical and more “flat.” In this case, it may be best for the managers to use e-mail to communicate policy changes or other things of importance to subordinates. I think that culture also plays into it.
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