The text book talks about the superior and subordinate relationship and their communication. The communication between them consists of upward and downward communication flows. The text book mentions some of the downward communications such as job instructions, job rationales, and information on procedures and practices etc. These communications are directed from the superior to the subordinate which are focused on giving instructions and procedures of how the work needs to be done. And the upward communications include job status and problems in performing work, information about coworkers, ideas and suggestions etc. These are the communications that are directed from subordinate to the superior to discuss the problems they face or about area they need the guidance of their superior.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment