Saturday, December 6, 2008
week15-Global Business Communication – focus on Intercultural Mannerisms.
week 15- Buliding corporation through leadership
Friday, December 5, 2008
week15- Cross cultural issues in USA and India organizations
week 15- Organizational Communications, Climate and Work-Related Outcomes
Thursday, December 4, 2008
week 15- leadership in organization culture
Saturday, November 22, 2008
week 13- Efficiency
week 13- Creativity in leader
Friday, November 21, 2008
Week 13- promotions
Thursday, November 20, 2008
Week 13- Organizational identification
Saturday, November 8, 2008
Week 11 - Making teamwork work
Week 11 - Managing Race in an Organization
Friday, November 7, 2008
Week 11 - Interviews
Week 11 - Language
Week 11 - Two sided communication
Saturday, November 1, 2008
week 10 - Communication and Sexual Harassment
week 10 - Question of boundaries
Friday, October 31, 2008
week 10 - The Racial Foundation Of Organizationl Communication
week 10 - Born Global
Thursday, October 30, 2008
week 10 - Globalization
week 10- Theory
Wednesday, October 29, 2008
week 10- Communication???
Saturday, October 25, 2008
Week 9 - Knowlege of changes
week 9 - Creative Idea Generation
Friday, October 24, 2008
week 9 - Indentifying beliefs about changes
1) I believe that most employees dread making changes and are not very enthusiastic about it.
2) When it comes to making changes most managers would probably be more worried about how things would be for them and hope that they would not have to loose anything.
3) I believe people do disagree about whether people are are able to change.
4) People resist change because, change is hard to adapt and there is a notion that things would become bad for them and they hope not to loose anything, such as their cabin, office or floor they work on, project team members etc.
5) The best way to overcome resistance to change would be to educate all the employees about what the changes would be and how would everyone be benefited by it.
Week 9 - Issue Control Tactics
Thursday, October 23, 2008
week 9 - Conflict
Saturday, October 18, 2008
Week 8 – Power of Authority
week 8 - Power due to knowledge
And my thoughts on the profession that are most highly paid are the top actors. It is amazing how they get so highly paid and i do not understand as to why are they paid so much. Well I guess in today's world if someone wants to make a lot of money, entertainment business is the way to go.
Friday, October 17, 2008
week 8 - Power
week 8 - Differences among Teams
Thursday, October 16, 2008
Week 8 -Team Participation
Saturday, October 11, 2008
week 7- Superior-subordinate relationships
The text book talks about the superior and subordinate relationship and their communication. The communication between them consists of upward and downward communication flows. The text book mentions some of the downward communications such as job instructions, job rationales, and information on procedures and practices etc. These communications are directed from the superior to the subordinate which are focused on giving instructions and procedures of how the work needs to be done. And the upward communications include job status and problems in performing work, information about coworkers, ideas and suggestions etc. These are the communications that are directed from subordinate to the superior to discuss the problems they face or about area they need the guidance of their superior.
Week 7- Workplace Relationship
Friday, October 10, 2008
week 7 - Communication - Leadership
week 7 - Situational approach
Thursday, October 9, 2008
Week 7- Importance of Leadership
Saturday, October 4, 2008
week 6 - External Involvement
Again I agree with the text book when it says the organizational goals, slogans are of not much concern to consumer as they are busy in their life and they rarely care about what the organizations say about themselves. The example I gave in “Struggling to be heard” about the most expensive commercial which was just a means of entertainment to most of the external environment. I for one was more interested to know about how they actually managed to make a commercial like this rather than the product. I don’t think that people are going to buy the car based on the commercial. An interesting example that the book mentioned of McDonald and their clown called Ronald McDonald, it is true that people and not going to stop going to McDonald if they change their clown to a rabbit named oscar.
Week 6 - Struggling to be heard
The text book gives us a very good example of advertising messages and the amount of money that is spent on them. Advertising is a method of marketing products and if the companies/ organizations wants to be heard, advertising media is one of the best way. It is amazing how this costs so much. A month ago I saw the most expensive advertisement by Honda for Accord Car and I must say the commercial looks great but the question would be was it really required for them to do this just to be heard. Well this commercial did get everyone talking and was noticed but do you think it really payed off, I mean did people went and bought the car just because the commercial looked great. Well for one thing, they did get a place for themselves in Guinness book of world records for the most expensive commercial.
Friday, October 3, 2008
Week 6- Socialization
I agree with the text book when it says that “socialization refers to the ways a member of an organization learns the norms, values that would be helpful in performing their job.” In India when the students join colleges and are fresher, the seniors organize a party and the main purpose is to make the new comers familiar with the department, seniors, staff etc. The fresher party helps all the new students feel comfortable with professors and senior students. It is a good opportunity for them to learn about their department and courses and even seniors and many other new comers. They get familiar with the whole system and can clear all the doubts they have in their minds.
Wek 6- Functionalist Perspective
Thursday, October 2, 2008
Week 6 - CULTURE
Saturday, September 27, 2008
Research Project
Week 5- Analysing Organizational Communication
The text book gives very good examples of the different kind of organizational communications such as symbols, narratives, relationships, meeting etc. And i agree that communication " isn't just the single message we can set apart from one other but the totality of interactions that form our context for understanding" . Communication can be even made by our actions. Back in India when i was doing my undergrad i had a lecturer who disliked people coming late in his class but never said anything to students who came in late instead he would be the first one to come to class, like 5 minutes before the class and this act of his made everyone come 5 minutes early to class. It was amazing, the whole semester everyone came in early to his class. Me and my friends would get late to the other class but never his. I would say that we responded to his action, i mean this was a communication of actions.
Analysis include variety of evidence or relevant data
Any person can communicate any kind of information but to believe in that communication it is important to have facts and relevant data. For example if i say that the population of Canada is more than India, no one will believe me because on analyzing based on the data and the facts available the comment will be proved wrong. So while making strong comments or even writing about them it is essential that the comment should be based on facts and evidence.
Surveys
Surveys can be used for many purposes, such as to know what the employees think of their work environment, what are the requirements of customers, feedback from students about the lecturers. For example if a company is thinking of improvising their product they need to prepare a relevant list of questions and hit the right market they are making the product for and conduct the survey. This will help them know what the customer wants and the area in which they should head to achieve the demand.
Interviews
I agree with the text book that semi-structured interviews are most useful interview formats for organizational communication research as the questions are focused on the interest of the interviewee and in a way that he/she can express his/her opinion. A lot of information can be gathered from an interviewee and the interviewee is not restricted to just the questions asked, it is observed so often that in interviews the interviewee start sharing their experiences through which one can gain lot of knowledge.
Paying attention to what is not present
For example, if a lecturer misses to give the location of his office in the green sheet but provides all the information of his office hours and availability, it is pointless because to be able to meet the lecturer the students will need his location without which his office hours have no much importance. So yes i agree with the text book when it explains "Noting the absence of certain things"
Saturday, September 20, 2008
Week 4: Have to be careful while taking DECISIONS
Decisions
Gosh can you imagine how often we make decisions. We don’t realize how frequent in our day to day life decisions are taken. Similarly in an organization decisions are taken at different levels such as top level, middle level and lower level. The employees at lower level would be foremen, labors etc, at this level decisions are taken most frequently but their decisions do not have major impact on the organizations growth or economy. Where as the decisions made at top level have a very strong impact on the whole organization and every individual involved with it. The top level would be the upper management such as CEO’s, managing directors etc the frequency of decisions taken at this level is not very frequent While taking decisions at this level one has to consider all the constraints because any mistake in taking decision here would lead to major damage to the whole organization.
Information Flow
Correct information flow is important in any institute or organization. It will help the organization run smoothly and function well if there is effective information flow. I would take an example of concurrent engineering which is a concept of Design for Manufacturability. In concurrent engineering it is required that all the various functions involved in product making work together. For example the manufacturers, design team, quality and testing team, production team, human factor, marketing team etc should all work together and provide information concurrently. The main reason for the introduction of this concept was lack of information flow and the fact that there was no proper communication between the various functions of an organization during the product development. As a result of which there was product failure, increased cost, company not being able to deliver product in time etc. Concurrent engineering helps in effective communication and information flow right from the beginning till the end which helps the company function better achieve deliverables.
Friday, September 19, 2008
Week 4, Organizational authority and structure
In bureaucracy an employee has to only do his/her duties by following strict guidelines, rules and procedures, where there is no room for flexibility which is the main reason that it is not adopted by many organizations today. For example, a child joins an art class to learn drawing and painting. And if his teacher makes strict rules that he can only draw what is asked for him to draw and he can only use the colors that the teacher provides this would destroy the creativity of the child. But again there have to be some rules so that the child does learn drawing and painting in his class. Similarly in an organization there has to be a perfect blend of flexibility and rules which will help the organization and the employees as well. One way to motivate the employee would be to give incentives and bonuses to the employees for their good work which will give them recognition and the employee would perform better and help in the growth of the organization.
The text book mentions about traditional authority, which is common in India even today. In India it is commonly seen that kids train themselves in the same profession their parents are so that they can inherit their parents business. Sometimes even if not trained they join their parents in the same profession. So the traditional authority does exist even today.
Charismatic authority
As I am from India I can think of Mahatma Gandhi on the top of mind for an example of a Charismatic person. He was a strong supporter of non-violence and had almost the whole country as his follower. He helped India get independence without violence. After his death the whole country mourned and there was a lot of chaos as people believed so much in him and loved him.
Theory X
I do not believe in Theory X as it says that an employee would perform better if he is rewarded externally and that he should be threatened so that he does his job well by the fear of being punished. In today’s world I do not think any organization would believe in this concept and want to implement it
Saturday, September 13, 2008
Week3. Organization Communication Technologies
It has become difficult to update ourselves with the ever changing technology with a new invention almost everyday. The technology that came just a month or few weeks ago becomes obsolete quickly sometimes before even being aware of the new advances that technology has made one gets to hear about another recent technology. The way in which the technology has impacted us can be seen in our everyday activities. The first thing I do when I get up in the morning is check my emails which was not the case when I was younger when there was not as much technology involvement in my life. Ten or twelve years ago I did not even know that online classes even existed where you do not have to physically be present in a room with teacher and classmates, but here I am taking an online course and absolutely enjoying the experience. Technology has made it possible for all of us to be able to take BUS244 and actually get to know each other when we read each others blogs. There is exchange of ideas and opinions online and the best part is that it can be done at individuals’ time availability and none of the information is lost. The idea is good and its fun for me as this is my first online class but I would not want all my classes online, as for me face to face communications are preferable. Internet plays such a major role in our lives these days and when I talk about internet I have to talk about computers without which it has become hard to imagine getting things done.
Saturday, September 6, 2008
Communication - Almost impossible to live without
In an organization effective communication is very important so that the right message is conveyed at all levels. Previously there was bureaucracy in organization where the employees did not have any say in the work procedures, but now things have changed. We have democracy in the organizations where the employees are considered a major part and their opinions are considered to be of great value. Another change that has been observed is that the organizations communicate with their customers to know about their needs, likes and dislikes. Surveys are conducted to know the customers better so that they know exactly what the customer expects and what they need to do to deliver.
Almost all organizations have vision statement, mission statement, long term goals, short term goals, and objectives which tells exactly what kind of company or institute it is, where it stands and where it wants to reach. These theories are very important which keep reminding the employees what they are reaching for . And it aldo gives an idea of where they are and where they need to get at.